Job Description

Location: Morton Hospital
Posted Date: 9/4/2020

POSITION SUMMARY:

Performs a variety of clerical support services for the efficient operation of the Radiology Department

KEY RESPONSIBILITIES:

  • Ability to file/fax Radiology reports.
  • Ability to burn CD’s utilizing PACs
  • Proficient in utilizing all aspects of the Meditech system.
  • Completes computer functions per department protocol.
  • Processes requests for image to be sent to physicians and other facilities.
  • Answers the phone, takes messages and directs calls appropriately.
  • Attends to the need of our customers.
  • Is responsible for ongoing development of his/her work skills through the use of available resources (i.e.: in-services, formal educational programs, other work groups and on-the-job training).
  • Attends and participates in staff meetings and in-services and/or reviews documentation as required.
  • Assists in the orientation of others and actively participates in mentoring.
  • Performs analytical and decision making functions with minimal supervision.
  • Recognizes and seeks assistance/consultation when appropriate.
  • Demonstrates an understanding of relative Hospital and all Departmental policies and procedures including safety issues.
  • Possesses awareness of programs/services provided by Hospital and where they are located.
  • Enters exams while verifying the ordering physician routinely. Orders patient exams using patient’s correct/current account number for accuracy of patient identification; verifies patient exam/clinical history and reason for exam.
  • Obtains appropriate patient, parent and/or legal guardian signatures according to policy/procedure prior to releasing patient information/films.
  • Telephone skills – Is courteous when answering/forwarding phone calls. Takes accurate messages to include date, time and places own initials to afford the intended receiver the ability to seek additional information if necessary.
  • Applies knowledge and skills in the use of various office equipment (ie fax machine, printers, copy machine) and is able to maintain equipment in good working order (ie change ribbon; paper and labels).
  • Provides coverage during system down-time; maintains flexibility to accommodate departmental needs during a system downtime.
  • Sorts and routes written physician’s orders and mail accurately.
  • Routinely reviews office policies/procedures in order to remain informed regarding any new procedures established and/or old procedures updated.
  • Completes annual job competencies in a timely manner.
  • Assists Radiologists with various miscellaneous clerical tasks.

Management of Time and Resources:

  • Completes work assignments within an acceptable time frame.
  • Uses time and resources to the best possible advantage for successful completion of job responsibilities.
  • Develops and maintains efficient working relationships.
  • Is reliable in respect to attendance.
  • Is reliable in respect to punctuality.
  • Recognizes the importance of team efforts and partners with others to achieve positive outcomes.

Quality:

  • Is part of a team effort to insure quality services.
  • Offers creative solutions or alternatives to issues or concerns.
  • Produces quality results.
  • Continually strives to improve the quality of work.
  • Accepts responsibility for all work performed and takes appropriate corrective action as needed.

CUSTOMER SERVICE SKILLS:

  • Is cooperative in interactions, treating customers with courtesy, respect and compassion.
  • Is patient when responding to questions and answers questions appropriately.
  • Responds to requests in a timely manner.
  • Handles interruptions in a skillful way.
  • Maintains a professional appearance and demeanor.
  • Strives to prevent/resolve customer concerns to the customer’s satisfaction.

REQUIRED KNOWLEDGE & SKILLS:

  • Must be able to alphabetize files, orders and records.
  • Must have socially interactive skills that would allow for adherence to and execution of Morton
  • Hospital Customer Service Standards

EDUCATION/EXPERIENCE/LICENSURE/TECHNICAL/OTHER:

Preferred Qualifications

  • High school diploma or equivalent

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!

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