About Steward Health Care
Over a decade ago, Steward Health Care System emerged as a different kind of health care company designed to usher in a new era of wellness. One that provides our patients better, more proactive care at a sustainable cost, our providers unrivaled coordination of care, and our communities greater prosperity and stability.
As the country's largest physician-led, minority-owned, integrated health care system, our doctors can be certain that we share their interests and those of their patients. Together we are on a mission to revolutionize the way health care is delivered - creating healthier lives, thriving communities and a better world.
Based in Dallas, Steward currently operates more than 30 hospitals across Arizona, Arkansas, Florida, Louisiana, Massachusetts, Ohio, Pennsylvania, and Texas.
For more information, visit steward.org
***Radiology Tech Assistant Per Diem
POSITION SUMMARY: |
Performs a variety of clerical support services for the efficient operation of the Radiology Department |
KEY RESPONSIBILITIES: |
- Maintains, assembles, files, retrieves and tracks radiology folders
- Files radiology reports
- Completes computer functions per department protocol
- Processes requests for films to be sent to physicians, other facilities,
- legal representatives and courts.
- Answers the phone, takes messages and directs calls appropriately
- Attends to the need of our customers
- Enter exams verifying ordering physician routine. Orders patient exams using patient's correct/current account number for accuracy of patient identification; verifies patient exam/clinical history and reason for exam.
- Film loan: Handles film loan requests with accuracy - specific data is consistently documented during this process (films requested, need for report, request to mail vs patient pick-up). Accepts films from outside agencies and accurately enters the data via Medi-Tech.
- Patient folders: Applies knowledge in maintaining patient folders assuring labels are properly paced and in sequence and folders are delivered to the appropriate testing area.
- Accurately relocates folders via Medi-Tech according to policy/procedure. (ie takes numbers directly from folder to assure correct and mot current patient's folder is located/relocated in the computer
- to policy/procedure prior to releasing patient information/films.
- Files folder/reports with high degree of accuracy and will take appropriate steps to correct a situation found to be in error.
- Maintains file room in a neat and orderly fashion, assuring folders are filed accurately, taking appropriate steps to correct any errors.
- Pulls folders for scheduled cases in accordance with policy/procedure utilizing good organizational skills.
- Telephone skills - Is courteous when answering/referring phone calls. Takes accurate messages to include date of message; time message taken and places own initials to afford the intended receiver the ability to seek additional information if necessary.
- Applies knowledge and skills in the use of various office equipment (ie fax machine, printers, copy machine, film duplicator) and
- is able to maintain equipment in good working order (ie change ribbon; paper and labels).
- Provides coverage during system down-time; maintains flexibility to accommodate departmental needs during a system downtime.
- Sorts and routes written physician's order accurately.
- Shots and distributes mail accurately.
- Routinely reviews office policies/procedures in order to remain informed regarding any new procedures established and/or old procedures updated.
Management of Time and Resources: - Completes work assignments within an acceptable time frame.
- Uses time and resources to the best possible advantage for successful completion of job responsibilities.
- Develops and maintains efficient working relationships.
- Is reliable in respect to attendance.
- Is Reliable in respect to punctuality.
- Recognizes the importance of team efforts and partners with others to achieve positive outcomes.
Quality: - Is part of a team effort to insure quality services.
- Offers creative solutions or alternatives to issues or concerns,
- Produces quality results.
- Continually strives to improve the quality of work.
- Accepts responsibility for all work performed and takes appropriate corrective action as needed
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CUSTOMER SERVICE SKILLS: |
- Is cooperative in interactions, treating customers with courtesy, respect and compassion.
- Is patient when responding to questions and answers questions appropriately.
- Responds to requests in a timely manner.
- Handles interruptions in a skillful way.
- Maintains a professional appearance and demeanor.
- Strives to prevent/resolve customer concerns to the customer's satisfaction.
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REQUIRED KNOWLEDGE, SKILLS & EDUCATION: |
- Is responsible for ongoing development of his/her work skills through the use of available resources (i.e.: inservices, formal educational programs, other work groups and on-the-job training).
- Attends and participates in staff meetings and inservices and/or reviews documentation as required.
- Assists in the orientation of others and actively participates in mentoring.
- Performs analytical and decision making functions with minimal supervision.
- Recognizes and seeks assistance/consultation when appropriate.
- Demonstrates an understanding of relative Hospital and all-departmental policies and procedures including safety issues.
- Possesses awareness of programs/services provided by Hospital and where they are located.
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