Job Description

Location: Steward Medical Group - North
Posted Date: 2/21/2024
Job Type: Full Time
Department: 1107.72091 Hawthorn Util/Referral Mgmt

Steward Medical Group at Hawthorn Medical Associates is looking for an enthusiastic, dedicated Referral Coordinator to assist in treatment of patients and provide quality in-office patient care.

The successful candidate will:

Acquire and implement referrals for those patients with upcoming internal and external appointments within established group and insurance carrier guidelines

Provide assistance with existing referral processes, organizational support systems and administrative duties

Utilize assessment skills while developing and implementing internal referral processes

Complete documentation within appropriate period.


Three(3) to five (5) years work experience in a health care environment

Associates Degree or certification in Business preferred

Referral Management experience with a delegated managed care environment preferred.

Requires the ability to work independently and establish effective relationships with Physicians, Nurse Practitioners, Physician Assistants, office staff and other health care providers in physician’s offices, community agencies, hospitals and other health care facilities.

Proven autonomy in decision-making using sound judgment based on information, using established industry guidelines; seeks Manager assistance when needed.

Requires ability to remain organized with workflow in spite of frequent interruptions.

Requires the ability to demonstrate flexibility in assignment and remain calm and courteous with all patients, family, hospital staff and co-workers.

Requires ability to use a computer keyboard and screen on a daily basis along with the use of a headset for telephonic communications.

We offer you:

  • Vacation, holiday and sick time
  • Medical, dental, vision and other elective insurance
  • Tuition reimbursement
  • 401K with company contribution
  • Supportive culture and professional development
  • Internal growth opportunities

Hawthorn Medical Associates, an affiliate of Steward Health Care, was established in 1970 and is the largest multi-specialty group practice in the Greater New Bedford area. We have many of the area’s finest physicians who practice in our state-of-the-art facilities in a campus-like setting. They are supported by a skilled professional, support staff, and together provide high quality, comprehensive medical care to more than 138,000 patients each year.

About Steward Health Care
Over a decade ago, Steward Health Care System emerged as a different kind of health care company designed to usher in a new era of wellness. One that provides our patients better, more proactive care at a sustainable cost, our providers unrivaled coordination of care, and our communities greater prosperity and stability.

As the country’s largest physician-led, tax paying, integrated health care system, our doctors can be certain that we share their interests and those of their patients. Together we are on a mission to revolutionize the way health care is delivered - creating healthier lives, thriving communities and a better world.

Based in Dallas, Steward currently operates 39 hospitals across Arizona, Arkansas, Florida, Louisiana, Massachusetts, Ohio, Pennsylvania, Texas, and Utah.
For more information, visit

Steward Health Care is proud to be a minority, physician-owned organization. Diversity, equity, inclusion and belonging are at the foundation of the care we provide, the community services we support and all our employment practices. We do not discriminate on the grounds of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, and or expression or any other non-job-related characteristic.

Application Instructions

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