Job Description

Location: Western Reserve
Posted Date: 4/8/2021

At Steward Health Care, we are committed to improving the health of our communities by delivering exceptional, personalized health care with dignity, compassion and respect. Our continued focus on the patient experience informs our caregivers in how to provide care that is respectful of and responsive to individual patient and family preferences, needs and values.

We dedicate ourselves in the communities we serve to delivering affordable health care to all and being responsible partners. No matter what your role, as a member of the Steward family, you are a specialist in the making every patient and family feel right at home, every co-worker a key to our success, and every referring practice, a team of prized colleagues.

In support of this, we commit ourselves to the following values:






If you are seeking a fast-paced, challenging position in an organization committed to achieving and maintaining a standard of excellence in all we do, our organization may be a good fit for you.


Responsible to Academic Affairs for coordination of resident recruitment and supporting the Family Medicine Residency Program. Responsible to the customer for courteous, accurate, timely service.


  • Bachelor’s degree in marketing, education, communications, public relations, business, or health care field required.
  • Previous experience as a Residency Coordinator preferred.
  • Previous experience with office equipment and secretarial duties preferred.
  • Requires 4 years of experience on this or a related job in a hospital or healthcare facility.


  1. Ensures marketing materials are available in the recruitment process for residents.
  2. Plans, organizes and is directly responsible for the annual attainment of Family Medicine House Staff in consultation with Program Director.
  3. Directly responsible for supporting and assisting Program Director, Clerkship Director, Faculty and House Staff as needed.
  4. In consultation with the Program Director, develops, monitors, tracks and adjust (if necessary) faculty contributions to ACGME 6 Core Competencies for continued accreditation.
  5. Ensures documentation for RRC is accurate and complete including the ACGME database, New Innovations Residency Management database, procedure logs, duty hour logs, evaluation forms, tracking forms, letters of recommendation, verifications, etc.
  6. Requests computer passwords both internally and externally for Internet based platforms.
  7. Directly responsible for all medical students’ rotations 3rd and 4th year through affiliated medical schools.
  8. Coordinates Continuing Medical Educational programs and events for the Department of Family Medicine.
  9. Works in liaison with Department of Family Medicine and Medical Affairs to enhance the educational image of the organization.
  10. Performs other related duties as assigned.

The above statements reflect the general duties considered necessary to describe the principal functions of the job as identified and shall not be considered as a detailed description of all the work assignments that may be inherent in the job.

Important COVID message

Please note, Steward Healthcare is taking additional, necessary preparations to ensure patients can receive compassionate care in a safe, carefully managed environment - with confidence and without fear. Our Safe and Ready program consists of a rigorous [five-point] standard ensuring patient safety, confidence and convenience: Expanded hours will allow previously cancelled procedures to be scheduled as quickly as possible. Any COVID-19 related care takes place in designated areas away from other patients and their families. Emergency Departments are reorganized to be a safe place to treat all emergency patients. A stringent cleaning policy has been implemented throughout the hospital. A strictly controlled visitor and masking policy is required for patient safety. You can rest assured that we have made the necessary preparations to provide care in a safe, controlled and professional way.

Steward Health Care is an Equal Employment Opportunity (EEO) employer. Steward Health Care does not discriminate on the grounds of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity and/or expression or any other non-job-related characteristic.

Application Instructions

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