Job Description

Location: Steward Health Care
Posted Date: 4/20/2022

This position is responsible for providing subject-matter expertise in billing questions and concerns regarding self-pay collections and vendor management related to hospital billing. This position reports to the team lead and manager of vendor management.

Key Responsibilities

  • Responsible for meeting goals and objectives in assigned areas to include billing, collections, payment validation, correspondence, customer service related activities and other operational support activities;
  • Ensures all claims are billed and collected meet all government mandated procedures for Integrity and Compliance;
  • Performs billing, collections, and reimbursement services in a prompt, efficient, thorough, courteous, and professional manner; and
  • Strong emphasis on providing customer service assistance to business partners working directly with our patients and direct interaction with patients as needed for resolution.

Required Knowledge and Skills

  • Requires a healthy understanding of hospital billing and the ability to read and understand an explanation of benefits from an insurance provider;
  • Ability to communicate articulately and in a friendly manner with business partners and patients;
  • Must have a minimum of 2 years’ experience in at least 2-3 of the following areas: Medicare, Medicaid and/or commercial insurance billing, collections, payment and reimbursement verifications, customer service, correspondence and refunds, general hospital account receivables, or revenue cycle operations.

Education and Experience

  1. Education: High School Diploma or GED.
  2. Experience (Type & Length): 2 years’ experience.
  3. Certification/Licensure:
  4. Software/Hardware: Meditech preferred. MS Office suite required.

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!

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