Job Description

Location: Steward Health Care
Posted Date: 3/7/2023

About Steward Health Care
Nearly a decade ago, Steward Health Care System emerged as a different kind of health care company designed to usher in a new era of wellness. One that provides our patients better, more proactive care at a sustainable cost, our providers unrivaled coordination of care, and our communities greater prosperity and stability.
As the country’s largest physician-led, tax paying, integrated health care system, our doctors can be certain that we share their interests and those of their patients. Together we are on a mission to revolutionize the way health care is delivered - creating healthier lives, thriving communities and a better world.
Steward is among the nation’s largest and most successful accountable care organizations (ACO), with more than 5,500 providers and 43,000 health care professionals who care for 12.3 million patients a year through a closely integrated network of hospitals, multispecialty medical groups, urgent care centers, skilled nursing facilities and behavioral health centers.
Based in Dallas, Steward currently operates 39 hospitals across Arizona, Arkansas, Florida, Louisiana, Massachusetts, Ohio, Pennsylvania, Texas, and Utah.
For more information, visit


(Briefly describe the overall purpose of this position - Why does it exist and how does it contribute to the overall organization?)

This position is responsible for the posting payment activity received within established timelines to reduce outstanding AR for Steward Health Care. The Revenue Cycle Associate reports to the Cash Operations Manager.


(Use bullets for specific responsibilities)

  • Prepares EFT download from bank in an accurate, timely and compliant manner.
  • Post cash received daily.
  • Reconcile posted deposits daily.
  • Alert Leads/Manager of missing files.
  • Alert Leads/Manager of high dollar non-patient cash by 9am.
  • Log deposits that are missing files for the EDI team to research.
  • Responsible for Unapplied Cash Facility Accounts reconciliation to zero balance daily.
  • Review open batches in Meditech daily for possible missing payments and timely denial posting.
  • Report/reconcile unposted cash from previous day.
  • Report/reconcile non patient cash daily to management team.
  • Resolve items in the nonpatient accounts in Meditech.
  • Work weekly to correct unapplied payments.
  • Post manual denials received in lockbox correspondence daily/weekly.
  • Resolve requests from other departments within Steward in a prompt and professional manner.
  • Provide back-up coverage for absent team members to meet daily timelines as needed.
  • Focus daily on complying with policies, processes, and department guidelines for posting cash.
  • Maintain strict confidentiality and adhere to all HIPAA guidelines/regulations.


(Examples: Ability to work independently and take initiative; Good judgment and problem solving skills; Communication skills; Interpersonal and organizational skills; Level of confidentiality)

  • Remote office/or similar environment conducive to meeting job responsibilities.
  • Experience working in a team-oriented environment, collaborative environment.
  • Knowledge of revenue cycle and/or business office procedures.
  • Highly detail oriented and well organized.
  • Possess ability to work efficiently and accurately.
  • Ability to read, understand and follow oral and written instructions.
  • Ability to establish and maintain effective working relationships and communicate clearly with other departments, patients, vendors, and insurance companies both within and outside of Steward.


  1. Education: High School Diploma or GED.
  2. Experience (Type & Length): 2-3 years’ experience with medical billing/collection; cash posting experience preferred. Experience within a healthcare consulting firm or large company preferred. Five plus years of relevant work experience.
  3. Software/Hardware: Microsoft Office suite; Experience with patient accounting systems and billing/claim submission software; Meditech experience a plus.

Steward Health Care is proud to be a minority, physician owned organization. Diversity, equity, inclusion and belonging are at the foundation of the care we provide, the community services we support and all our employment practices. We do not discriminate on the grounds of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, and or expression or any other non-job-related characteristic.

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!

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