Job Description

Location: Sebastian River Medical Center
Posted Date: 3/1/2023

Position Summary:

Coordination, oversight, and administration of the Sebastian Risk Management, Patient Safety, and Grievance Programs as established by federal and Florida Law and relevant regulatory agencies. Assists the director of Quality with day to day implementation of the Quality and Patient Safety Plan and regulator and compliance agencies. Serves as hospital liaison for corporate and community legal counsel-interfacing with defense counsel and managing claims against the organization; coordinating risk management education program and manages the hospital event reporting system. Oversees the activities of the Patient Advocate role; including patient complaint (grievance) reporting and resolution processes to ensure compliance meeting obligations as defined by regulatory bodies. Collaborates with all levels of the leadership team in developing risk initiatives, identifying trends and conducting proactive risk assessments.


Related work experience needed to perform this job successfully.
Years of Related Experience
Minimum Preferred
2-4 X
5-8 X

Licensure/Certification/Education (Required):
List any license, certification or education required for this job:

  • Current Florida Licensed RN
  • Healthcare Risk Management Certification (HRM)

Licensure/Certification/Education (Preferred):
List any license, certification or education preferred for this job (e.g. driver's license, RN License, HHA Certification, Master's Degree, etc.)
Education 5: Master's Degree

  • Current/Active Florida Registered Nurse License (RN) OR Approved Multi-State License

Specialized Skills (Required):
List the minimum specific knowledge and skills necessary to perform this job (e.g., homecare exp., med/surg exp., basic accounting principles/practices, spreadsheets, word processing, etc.)
Computer literacy in primary office programs (Word, Excel, PowerPoint, etc.)
Knowledge of Florida Administrative Code
Knowledge of Florida Statutes
Med/Surg nursing knowledge
Strong analytical and organizational skills
Strong written and verbal skills

Specialized Skills (Preferred):
List any preferred knowledge and skills necessary to perform this job.
Knowledge of healthcare administration
Knowledge of insurance policies
Knowledge of TJC Safety Standards
Skills in all areas of nursing

This position is subject to the COVID-19 Vaccination Policy for Steward Health Care Workforce. Employees in this position will be required to provide adequate proof of vaccination for COVID-19 by an FDA-approved vaccine prior to starting work. Steward will consider requests for exemptions from this vaccine requirement on the basis of medical condition or sincerely held religious belief in accordance with applicable Federal laws.

Steward Health Care is an Equal Employment Opportunity (EEO) employer. Steward Health Care does not discriminate on the grounds of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity and/or expression or any other non-job-related characteristic.

Additional Information
Sebastian River Medical Center (SRMC), a Steward Family Hospital, nationally recognized facility located along Treasure Coast of Florida, offering high-quality care close to home. Housing over 178 beds, and fully accredited by the Joint Commission, Sebastian River boasts over 100 affiliated physicians, over 650 nursing and ancillary staff. When patients are in need of acute hospital care, Sebastian River provides state-of-the-art technology, as well as comprehensive emergency services and award-winning surgical care.

Sebastian River Medical Center is committed to achieving the highest level of measurable quality and efficiency in the delivery of health care services that are responsive to the needs and values of our patients, physicians, employees, and visitors. Sebastian River Medical Center recently underwent a facility expansion by adding another 46 patient rooms; 3 new Endoscopy Rooms and 6 new Operating Rooms with ability to expand up to 8 Operating Rooms to better serve our community.

Application Instructions

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