Job Description

Location: Nashoba Valley Medical Center
Posted Date: 9/25/2020

At Steward Health Care System, we are committed to improving the health of our communities by delivering exceptional, personalized behavioral health care with dignity, compassion and respect. Our continued focus on the patient experience informs our caregivers in how to provide care that is respectful of and responsive to individual patient and family preferences, needs and values.

We dedicate ourselves in the communities we serve to delivering affordable health care to all and being responsible partners. No matter what your role, as a member of the Steward family, you are a specialist in the making every patient and family feel right at home, every co-worker a key to our success, and every referring practice, a team of prized colleagues.

In support of this, we commit ourselves to the following values:

Compassion

Accountability

Respect

Excellence

Stewardship

If you are seeking a fast-paced, challenging position in an organization committed to achieving and maintaining a standard of excellence in all we do, our organization may be a good fit for you.

Job Summary: In an effort to provide a safe environment to our visitors and staff this front entrance screener position has been created temporarily to address the safety concerns related to the COVID19 crisis.
  • Screen and greet patients, visitors, and staff as they enter building by asking them questions based on CDC guidelines related to COVID-19.
  • Provide feedback to patients, visitors, and staff while escalating appropriately if they screen in on any of the screening questions.
  • Follow policies and procedures set up by hospital to ensure safe screening process by correctly wearing PPE and practicing social distancing.
  • Communicate with compassion and respect when engaging patients, visitors, and staff as they enter the building.
  • Follow all hospital policies related to infection control, hand hygiene, and safety.
  • Will require the ability to remain standing for long stretches of time
  • Will require the ability to use a 2-way radio
  • Will require the ability to remain calm in stressful situations

Education: High School or Equivalent

Experience: Customer Service or Hospitality Experience Preferred.


Additional Information

Important COVID message

Please note, Nashoba Valley Medical Center is taking additional, necessary preparations to ensure patients can receive compassionate care in a safe, carefully managed environment - with confidence and without fear. Our Safe and Ready program consists of a rigorous [five-point] standard ensuring patient safety, confidence and convenience: Expanded hours will allow previously cancelled procedures to be scheduled as quickly as possible. Any COVID-19 related care takes place in designated areas away from other patients and their families. Emergency Departments are reorganized to be a safe place to treat all emergency patients. A stringent cleaning policy has been implemented throughout the hospital. A strictly controlled visitor and masking policy is required for patient safety. You can rest assured that we have made the necessary preparations to provide care in a safe, controlled and professional way.

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!

Apply Online