At Steward Health Care System, we are committed to improving the health of our communities by delivering exceptional, personalized behavioral health care with dignity, compassion and respect. Our continued focus on the patient experience informs our caregivers in how to provide care that is respectful of and responsive to individual patient and family preferences, needs and values.
We dedicate ourselves in the communities we serve to delivering affordable health care to all and being responsible partners. No matter what your role, as a member of the Steward family, you are a specialist in the making every patient and family feel right at home, every co-worker a key to our success, and every referring practice, a team of prized colleagues.
In support of this, we commit ourselves to the following values:
If you are seeking a fast-paced, challenging position in an organization committed to achieving and maintaining a standard of excellence in all we do, our organization may be a good fit for you.
I. Position Function:
The Security Officer shall seek to provide a safe and secure environment for patients, employees, and visitors of St. Elizabeth's
Protection of Medical Center buildings, properties, and premises.
Has the authority to conduct investigations of all accidents, crimes, and incidents occurring within the jurisdiction of the Safety and Security Department. This includes interviewing, collecting information, writing and filing reports, and consulting with law enforcement agencies when appropriate. Complete and enforce all life safety requirements including intitiating fire safety drills and completing fire extinguisher checks.
The Security Officer has the authority to invoke other departments at the Medical Center to comply with safety directives issued by policy, the Director of Safety and Security and/or Safety and Security Operations Manager.
The Security Officer has the authority to carry out any and all directives as issued by the Director of Security and/or Operations Manager.
III. A. Responsibilities/Essential Functions:
Patrols on foot and by vehicle all properties owned or protected by the Medical Center. Maintains a visible presence in the Hospital to assure staff and visitors of their safety.
Investigates and documents all incidents and accidents that occur on Medical Center property; completed reports of shift activity in accordance with department policy and procedure.
Monitors the conduct of visitors on Hospital premises; addresses unauthorized persons as necessary.
Conducts fire drills as directoed by the Security Operations Manager and/or Security Director and completes all documentation of events.
Acts as liaison between the Medical Center, law enforcement personnel, fire department personnel, and other outside agencies as required.
Inspects, troubleshoots, and provides preventive maintenance to all security systems as directed by the Security Operations Manager and/or Security Director.
Monitors and patrols Hospital parking areas. Issues Warning Tickets, Violations notices and Notice of tow stickers to unauthorized vehicles in accordance with St. Elizabeth's
Assists with the transport of the deceased into the Morgue area; responsible for documenting patient information upon entry and release from the Morgue and documents valuables prior to release to Funeral Director, EM’s Office or designated transporting agency.
Responds to any assistance requests from Hospital staff. To include, but not limited to restraining patients and provides standby procedures at the direction of the Nursing Staff.
Notifies Security Operations Manager and/or Security Director of any completed Maintenance Requisitions for repairs noted during patrol.
Shall record and secure all patient valuables, patient belongings, and lost and found items that are turned in to Security during the assigned shift ensuring an accurate inventory. Releasing of patient valuables and belongings will be documented.
Security Officer shall ensure all parties are in compliance with the Medical Center identification program.
Conducts door locks and unlocks as appropriate.
When acting as a Lead Officer in the adsence of a Supervisor, or the Security Operations Manager, the acting Lead Security officer will oversee the daily activities of the Security Department and notify the Security Operations Manager and the Security Director of all activites accordingly.
IV. Reporting Requirements:
Submits Daily Reports the Security Operations Manager and to the Director of Security for each shift worked.
Completes a “Pass-On” to the Security Operations Manager and to the Director of Security on any incidents, accidents, losses, or fire alarms that occur during the tour of duty.
Shall be accountable for maintaining confidentiality in all security-related matters.
Shall be accountable for abiding by all relevant Hospital policies and procedures.
High School Diploma or equivalent.
Associate’s or Bachelor's Degree in Crininal Justice or related field, preferred.
1 - 2 years experience in security, healthcare and/or related field.
Strong verbal and written communication skills.
Computer or work processing knowledge.
Ability to make quick, accurate decisions under pressure.
Required to deal with the public in stressful and sensitive situations.
Valid Driver's License required.
Must be able to obtain and maintain all required training to inlcude, but not limited to the following…
- Basic Life Support certification
- C.O.A.P (Care of the Aggressive Patient)
- M.O.A.B. (Management of Aggressive Behavior)
- All assigned Steward University assingments/trainings
- Any and all job related training set forth by the Security Director
Must pass criminal background investigation.
Equal Opportunity Employer Minorities/Women/Veterans/Disabled
Important COVID message
Please note, St. Elizabeth’s Medical Center is taking additional, necessary preparations to ensure patients can receive compassionate care in a safe, carefully managed environment - with confidence and without fear. Our Safe and Ready program consists of a rigorous [five-point] standard ensuring patient safety, confidence and convenience: Expanded hours will allow previously cancelled procedures to be scheduled as quickly as possible. Any COVID-19 related care takes place in designated areas away from other patients and their families. Emergency Departments are reorganized to be a safe place to treat all emergency patients. A stringent cleaning policy has been implemented throughout the hospital. A strictly controlled visitor and masking policy is required for patient safety. You can rest assured that we have made the necessary preparations to provide care in a safe, controlled and professional way.