Security Shift Supervisor- 40hrs/wk nights

About Steward Health Care
Over a decade ago, Steward Health Care System emerged as a different kind of health care company designed to usher in a new era of wellness. One that provides our patients better, more proactive care at a sustainable cost, our providers unrivaled coordination of care, and our communities greater prosperity and stability.

As the country's largest physician-led, minority-owned, integrated health care system, our doctors can be certain that we share their interests and those of their patients. Together we are on a mission to revolutionize the way health care is delivered - creating healthier lives, thriving communities and a better world.

Based in Dallas, Steward currently operates more than 30 hospitals across Arizona, Arkansas, Florida, Louisiana, Massachusetts, Ohio, Pennsylvania, and Texas.

For more information, visit steward.org

Security Shift Supervisor- full-time 40hrs/wk, night shift, Sunday through Thursday 11:30PM-7:30AM, holidays required as needed.

We are fighting for a healthier world and a new era of wellness!

Nearly a decade ago, we set out to build an entirely different kind of health care company from the ground up—one that unlocks access to affordable, high-quality, and economically sustainable care and wellness in ways never imagined. Today, we are one of the largest private, physician-led health care networks—caring for millions of people across the U.S. Our transformative, fully integrated model represents a new beginning for America’s health care system and others around the world.

We have hospitals across 7 states serving over 800 communities, with more than 43,000 employees. We are ushering in a new day of world class health care. From renowned pediatricians, sports medicine specialists and cardiac surgeons to state-of-the-art hospitals, urgent care centers and medical practices, we can offer easier access to high-quality affordable health care to people nationwide — when they need it and where they want it.

St. Elizabeth’s Medical Center, a Boston University Teaching Hospital, provides patients and families access to some of Boston’s most respected physicians and advanced treatments offering specialized care, including:

• Advanced Center for Cardiac Surgery
• da Vinci® Robotic surgery program; Mako Robotic-Arm Assisted Surgery
• Level III Neonatal Intensive Care Unit (NICU)
• Award-winning bariatric surgery program
• Dana-Farber Cancer Institute at St. Elizabeth's Medical Center
• State-of-the-art emergency care with short wait times

Our medical staff, made up of some of the highest rated physicians in Boston, treats patients in our community practices in neighborhoods, including Allston, Boston, Brighton, Brookline, Newton, Watertown and Weston.

Benefits:

• Grow with a health system that supports career advancement
• Competitive Pay & Salary Increases
• Employee Referral Program
• Locations close to home, that support work-life balance
• Affordable Medical, Dental and Vision Coverage
• 401k via Fidelity, for eligible employees, with company match
• Tuition Assistance / Reimbursement
• Family atmosphere and team approach that provides flexibility
• Opportunities to grow your career, and not change your employer
• And much more!

Job Summary –

The Security Shift Supervisor will seek to provide a safe and secure environment for the patients, visitors, and employees of St. Elizabeth's Medical Center. Under the direction of the Hospital Director of Security, supervises the effective day-to-day operations of the Security Department to ensure a safe environment for all hospital employees, patients, visitors, physicians, and equipment. Protects life and property of all persons on hospital premises.

Qualifications

Minimum Education/Experience:â¯

• High School Diploma or equivalent.
• Associate’s or Bachelor's Degree in Criminal Justice or related field, preferred.
• 2 years law enforcement or related field.

Minimum skills/abilities:

• Strong verbal and written communication skills.
• Computer or work processing knowledge.
• Ability to make quick, accurate decisions under pressure.
• Required to deal with the public in stressful and sensitive situations.

Certification/Licensure:

• Valid Driver’s License required and in good standing.

Must be able to obtain and maintain all required training to include, but not limited to the following…

• Basic Life Support certification
• C.O.A.P (Care of the Aggressive Patient)
• M.O.A.B. (Management of Aggressive Behavior)
• All assigned Steward University assingments/trainings
• Any and all job related training set forth by the Security Director

Job Responsibilities

• The Security Shift Supervisor will assume shift responsibility providing assignment and direction to Security personnel including Security Officers and Parking Attendants and following up with Security Officers to ensure that assgined tasks are completed in its entirety and in a timely manner.
• The Security Shift Supervisor will assist in the building of department policy by providing input into the operational functions, suggestions for improvement, etc.
• Will provide payroll information for his/her assigned shifts.
• The Security Shift Supervisor shall assist with conducting monthly Panic Alarm testing, monthly Fire Exintuisher Inspections, monthly Fire Drill procedures, and other compliances at the instruction of the Security Management Team.
• Will secure all patient valuables, patient belongings, coming into his/her possession during the assigned shift ensuring an accurate inventory. Releasing of patient valuables will be documented. The inventory will be reviewed by and signed off on by the Security Shift Supervisor or designee during each shift
• The Security Shift Supervisor will make decisions concerning safe levels of staffing. Recommendations concerning schedule changes and staffing levels will be made to the Security Operations Manager and/or Director of Security.
• The Security Shift Supervisor will provide reports to the Operations Manager and Director of Security on recommendations concerning disciplinary actions.
• The Security Shift Supervisor will maintain a keen awareness of any safety-related issues and make recommendations to the Director of Security for corrective action. Safety issues requiring immediate attention will be directed to the appropriate authority; i.e., Maintenance, Housekeeping, Nursing Supervisor, etc.
• The Security Shift Supervisor will act as liaison between the Security Department and all other departments on his/her shift.
• The Security Shift Supervisor will provide all office functions during his/her shift including, but not limited to, greeting the public and providing information concerning security and parking programs, information concerning restraining orders, domestic violence, etc.
• The Security Shift Supervisor will monitor Emergency Department activity and deploy staff as needed to ensure the highest level of safety and security.
• The Security Shift Supervisor will ensure employees of the Medical Center are in compliance with the Medical Center identification program. This Officer will assist those employees needing replacement identification as necessary.
• The Security Shift Supervisor will act as liaison with local law enforcement as a representative of St. Elizabeth's Medical Center during his/her shift.
• The Security Shift Supervisor will be familiar with all policies and procedures pertaining to the department and be ready to obtain information on policies and procedures pertaining to other departments as needed.
• The Security Shift Supervisor will have a working knowledge of the equipment within the Security Office including, but not limited to, surveillance equipment, fire alarm panels, infant abduction system, and ID program, etc.
• The Security Shift Supervisor will ensure the exterior signage is placed appropriately. Recommendations for change, replacement, repair, or addition to interior or exterior signage will be documented in writing to the Operations Manager for further action.
• The Security Shift Supervisor will coordinate any parking or traffic changes as communicated by the Security Operations Manager for special events, construction, etc.
• The Security Shift Supervisor shall participate in both foot patrols and mobile patrols of the interior and exterior of the hospital campus as needed.
• The Security Shift Supervisor will work with the Nursing Supervisor to ensure a safe level of Security staffing.
• The Security Shift Supervisor will ensure that communication is maintained with the Nursing Supervisor to inform her concerning relief responsibilities when the ED needs added assistance from Nursing personnel on Security related issues.
• The Security Shift Supervisor will establish the Command Center's equipment needs and in addition provide leadership and guidance in relationship with the Nursing Supervisor until such time as relieved by a Sr. Administrative member; i.e., Administrator-On-Call, Director of Security and Safety, etc.
• The Security Shift Supervisor will represent the Security Department in Security related meetings as assigned by the Director of Security.
• The Security Shift Supervisor will assist with all Training and compliance documentation for the Security Officers, at the Direction of the Security Management Team.
• The Security Shift Supervisor will have passed the Security Officer Training Program.
• The Security Shift Supervisor will have participated and passed all mandatory training to include but not limited to CPR Training, MOAB Training and other training programs as deemed appropriate by the Director of Security.

Steward Health Care is an Equal Employment Opportunity (EEO) employer. Steward Health Care does not discriminate on the grounds of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity and/or expression or any other non-job-related characteristic.