Job Description

Location: Steward Health Care
Posted Date: 5/26/2023

About Steward Health Care
Nearly a decade ago, Steward Health Care System emerged as a different kind of health care company designed to usher in a new era of wellness. One that provides our patients better, more proactive care at a sustainable cost, our providers unrivaled coordination of care, and our communities greater prosperity and stability.
As the country’s largest physician-led, tax paying, integrated health care system, our doctors can be certain that we share their interests and those of their patients. Together we are on a mission to revolutionize the way health care is delivered - creating healthier lives, thriving communities and a better world.
Steward is among the nation’s largest and most successful accountable care organizations (ACO), with more than 5,500 providers and 43,000 health care professionals who care for 12.3 million patients a year through a closely integrated network of hospitals, multispecialty medical groups, urgent care centers, skilled nursing facilities and behavioral health centers.
Based in Dallas, Steward currently operates 39 hospitals across Arizona, Arkansas, Florida, Louisiana, Massachusetts, Ohio, Pennsylvania, Texas, and Utah.

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Under the direct supervision of the Regional Senior VP, Managed Care, the Senior Director, Managed Care will work closely with senior Steward leadership to negotiate reimbursement rates, legal terms, performance programs, and risk arrangements with managed care plans for Steward hospitals, physicians, and ancillary providers on behalf of Steward Health Care Network (“SHCN”). This position will lead the execution of negotiations and tactics to meet strategic objectives that maximize SHCN financial performance and overall Steward value. The role will also serve as a mentor and manage direct reports.


  • Actively participate with SVP in payer strategy development specifically the following areas:
    • Driving risk-based Integrated system contracts balancing rate and risk provisions.
    • Expanding the Value – based paradigm by establishing new deals that advance Clinical Integration, Patient Engagement and Population Health Management, and clinical quality performance for hospital and physician
  • Contribute to overall development of Managed Care strategy and tactics for the applicable region to maximize Steward value.
  • Lead the execution of negotiating contracts to achieve the strategic objectives.
  • With guidance, execute on Steward’s vision to be a leading value-based health care system, and incorporate such vision into the overall Managed Care strategy and tactics.
  • Recommends, directs, develops and prepares financial and risk analysis to support the strategic goals of Steward.
  • Develops effective relationships with counterparts with critical payers in the marketplace in order to position Steward to be able to effectively negotiate with the payers.
  • Develops effective relationships with key stakeholders within Steward, to include the SHCN Leadership, Hospital Division Leadership and SMG leadership, as well as other executive and corporate leadership, hospital administrators and physician leaders.
  • Effectively coordinates with key internal stakeholders to advance the overall Managed Care Strategy. Creates and communicates financial and risk terms with internal and external leadership.
  • Secures support for negotiation goals and positions with both internal and external constituents through strong and effective persuasive skills and technical knowledge.
  • Recommend models and perform monthly and ad hoc analysis for the purpose of understanding the historical, current and future performance of existing contracts.
  • Works closely with the Steward hospitals and physician groups to identify systemic issues (e.g., claims, underpayments, denials) and develops resolutions that can be addressed in the contract negotiations.
  • Monitors, interprets, and reports on changes in performance, market trends, health care delivery systems, and legislative initiatives that impact managed care efforts (e.g., CMS, ACO regulations, Massachusetts Health Reform, etc.).
  • Provides support for the key Steward Health Care Network (SHCN) leadership meetings, including: local SHCN Board Meetings, and SHCN Negotiation Committee meetings.
  • Serve as resource on fiscal and legal provisions of the contracts. Coordinates closely on key contracts with local leadership and legal department.
  • Define and lead resolution process with providers and health plans to address system-level claims.


  • Demonstrated strong knowledge in developing and assessing risk and FFS reimbursement models.
  • Understanding of the health care delivery setting including both hospital and physician reimbursement and claims processing.
  • Bachelor’s degree or equivalent combination of education and experience required; Master’s degree preferred.
  • Minimum of five (5) to seven (7) years of operations experience in a health plan, preferably including both commercial and government contracting.

Application Instructions

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