Job Description

Location: Steward Health Care
Posted Date: 6/3/2022

The SharePoint Engineer will be responsible for developing and providing technical support to both end users and IT staff regarding the various SharePoint environments and other related critical IT Operation applications that are implemented. This role will provide operations support of core IT applications, working with the IT application business owners. In particular, support of Office 365 SharePoint, SharePoint 2013, SharePoint 2010/2003. This person will report to the Manager of IS Operations and Support. This is a remote work opportunity for TX or MA.

Key Responsibilities

  • Administer and provide support including maintenance, updating, modification, troubleshooting, and assessment of the various SharePoint environments
  • Provide support in the evaluation, testing, installation and configuration of company standard applications, including analyze and test software for interoperability and compatibility with the desktop and complex network and other components of the IT infrastructure necessary to maintain and run the mission critical hospital systems.
  • Assist users and other technical staff to perform testing and problem analysis for any application issues
  • Assist in evaluation of business needs for end users and recommend IT application solutions in accordance with company platform standards
  • Act as primary liaison between third-party vendors and end-user during implementation and trouble-shooting of application issues
  • Occasional after hours and weekend work to perform tasks that cannot be done during business hours
  • Participate in on call rotation to troubleshoot system issues
  • Participate as a member of IS project Management Teams as necessary, execute project deliverables
  • All other duties as assigned

Qualifications

  • Education: Bachelor's degree and/or qualification in an IT related discipline or equivalent technical and business experience

  • Experience: 2+ years' experience in a customer services focused environments, Healthcare IT preferred

  • Experienced with SharePoint 2003/2010/SharePoint
  • 4+ years demonstrated hands on SharePoint Development (including customized code, maintaining/creating web parts, and maintaining/creating workflows).

  • Solid understanding of SharePoint development fundamentals and concepts in SharePoint and SharePoint Designer 2010/2013/SharePoint Online platforms

  • Solid understanding of content types, site columns and metadata navigation

  • Develop custom process solutions and workflows utilizing Microsoft Flow / PowerAutomate

  • Expertise in supporting InfoPath solutions

  • Provide technical expertise to customers at all levels of technical ability by assisting them with requirements definition and providing them with custom SharePoint 2013/SharePoint Online environment solutions and complex workflows.

  • SharePoint 2003/2010 farm administration and configuration

  • Migration of content from older environments to SharePoint Online

  • Tenant to tenant migrations

  • Securing SharePoint sites and applications

  • Other Programming languages: JavaScript, C#, .NET, JQuery, CSS, HTML, PowerShell

  • Experience with AzureAD, AzureB2B, ShareGate

  • Demonstrated experience managing customer relationships and operations

  • Capability to build strong relationships with customer/partners

  • Strong ability to effectively monitor and manage Service Level Agreements including executive level reporting and analysis for monthly and quarterly business reviews.

  • Excellent customer service, problem solving and conflict resolution skills.

  • Comfortable training user groups of various sizes in how best to utilize the SharePoint platform

  • Ability to manage multiple, simultaneous projects and work streams

  • Proven team player with outstanding interpersonal and communication (written and oral) skills.

  • Exceptional analytical and process development skills.

  • Ability to motivate others to perform

  • Good analytical problem solving skills, strategic thinking and value selling capabilities

  • Experience required with:

    • SharePoint Add-ins

    • SharePoint Framework (SPFx)

    • Graph API

    • Graph Explorer

    • CAML query

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!

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