Social Work Care Coordinator- Case Management- Full time
At Steward Health Care System, we are committed to improving the health of our communities by delivering exceptional, personalized behavioral health care with dignity, compassion and respect. Our continued focus on the patient experience informs our caregivers in how to provide care that is respectful of and responsive to individual patient and family preferences, needs and values.
We dedicate ourselves in the communities we serve to delivering affordable health care to all and being responsible partners. No matter what your role, as a member of the Steward family, you are a specialist in the making every patient and family feel right at home, every co-worker a key to our success, and every referring practice, a team of prized colleagues.
In support of this, we commit ourselves to the following values:
Full Time 40 Hours per week
Monday Through Friday
The Social Work Care Coordinator is responsible the management of the social, emotional and financial wellbeing of the patients identified as needing the services of the Clinical Social Worker. The Social Work Care Coordinator is responsible for developing the patient discharge plan and executing this plan including coordination of the services required by the patient upon discharge. They are responsible for exercising appropriate assessment of the patient and providing any psycho-social intervention, as needed. The Social Work Care Coordinator will accept referrals from the outpatient areas and refer to community agencies as necessary. The Social Work Care Coordinator will provide education/consultation to the Nurse Managers and Nursing Staff to ensure achievement of quality patient outcomes.
- Collaborates with the PCP to identify high-risk medical/social management patients.
- Develop an individualized plan with the PCP for appropriate services for the patient.
- Work collaboratively with the RN Care Coordinator to manage clinically complex discharges
- Daily rounds with the RN Care Coordinator to discuss patients being overseen by both members of the Care Coordination Department
- Coordinate discharge/follow up activities.
- Discuss with families the financial ramifications of their decisions and provide guidance in placement issues.
- Provide individualized psychotherapy, supportive counseling and group therapy as needed.
- Make referrals to community agencies when appropriate.
- Identify potential legal or risk management issues and discuss with Director/Manager.
- Ensure that resources are managed in a cost-effective manner while achieving positive clinical outcomes.
- Identify service needs, systems issues and opportunities for expansion of services.
- Participate in continuing education programs that are relevant to job function.
- Act as a patient advocate.
- Document initial assessment, proposed plan, any changes to plan and final discharge plan in the medical record.
- Documentation will be in a timely manner.
- Communicate in a timely manner with Skilled Nursing Facilities, Community Health Agencies, Physicians and other staff.
- Complete statistical reports as requested by supervisory staff.
- With input from the RN Care Coordinator educate PCPs and clinical staffs on alternative care options including high-tech home care, skilled nursing facility capabilities, and disease management initiatives.
- Educate patients regarding managed care and Medicare processes/regulations.
- Provide patient teaching to patient and/or family.
- Promote Clinical Social Work services within legal, ethical and professional standards.
- Demonstrate effective leadership skills.
- Serve as a resource for members of the Care Coordination department.
- Provide education/consultation as needed to other health care team members and to health care consumers.
- Attend UMCM meetings as assigned and scheduled.
- Participate in the facility Quality Improvement Plan through unit and/or divisional quality control/quality improvement activities.
- Maintain current up to date knowledge of regulatory requirements.
- Collaborate with other agencies for the education and benefit of the staff and hospital.
- Represent the department on hospital wide teams for the betterment of service to the patients.
A candidate must have completed a Master's Degree in Social Work with at least one year of health related social work experience. Licensure is required. The Social Worker must be able to provide psychosocial assessments, counseling, discharge planning, information and referral to medical - surgical, maternity, pediatric inpatients as well as crisis intervention/disposition to the Emergency Department.
Important COVID message
Please note, Holy Family hospital is taking additional, necessary preparations to ensure patients can receive compassionate care in a safe, carefully managed environment - with confidence and without fear. Our Safe and Ready program consists of a rigorous [five-point] standard ensuring patient safety, confidence and convenience: Expanded hours will allow previously cancelled procedures to be scheduled as quickly as possible. Any COVID-19 related care takes place in designated areas away from other patients and their families. Emergency Departments are reorganized to be a safe place to treat all emergency patients. A stringent cleaning policy has been implemented throughout the hospital. A strictly controlled visitor and masking policy is required for patient safety. You can rest assured that we have made the necessary preparations to provide care in a safe, controlled and professional way.
Steward Health Care is an Equal Employment Opportunity (EEO) employer. Steward Health Care does not discriminate on the grounds of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity and/or expression or any other non-job-related characteristic.
This position is subject to the COVID-19 Vaccination Policy for Steward Health Care Workforce. Employees in this position will be required to provide adequate proof of vaccination for COVID-19 by an FDA-approved vaccine prior to starting work. Steward will consider requests for exemptions from this vaccine requirement on the basis of medical condition or sincerely held religious belief in accordance with applicable Federal laws.