At Steward Health Care System, we are committed to improving the health of our communities by delivering exceptional, personalized health care with dignity, compassion and respect. Our continued focus on the patient experience informs our caregivers in how to provide care that is respectful of and responsive to individual patient and family preferences, needs and values.
We dedicate ourselves in the communities we serve to delivering affordable health care to all and being responsible partners. No matter what your role, as a member of the Steward family, you are a specialist in the making every patient and family feel right at home, every co-worker a key to our success, and every referring practice, a team of prized colleagues.
In support of this, we commit ourselves to the following values:
This is a 40 hours per week, days position.
SUMMARY OF RESPONSIBILITY:
The Speech-Language Pathologist is responsible for evaluating, treating, and providing education to patients who are experiencing communication, cognitive and/or swallowing problems.
1. Completion of academic and clinical requirements of the profession as set forth
by the American Speech-Language-Hearing Association. (ASHA)
2. Graduation from a curriculum approved and accredited by the American Speech- Language-Hearing Association.
3. Adherence to standards of practice and professional ethics set by American Speech-Language-Hearing Association.
4. Current licensure in the State of
5. Communication skills and hearing ability of sufficient level to enable effective face to face, written and telephone communication.
6. Fluent in English for reading and writing.
7. Cognitive ability of sufficient level to enable analysis of data, problem solving
and safe operational judgment.
8. Knowledge and acceptance of cultural diversity and age and disability specific considerations.
1. Assumes full responsibility for assigned caseload. (E)
a. Advocates effectively for each patient as needed.
b. Demonstrates the ability to care for patients using a holistic perspective and knowledge of age specific characteristics, cultural diversity, equipment needs, and safe, appropriate therapeutic interventions.
c. Maintains a full caseload of patients of generally 6.0 hours/day of direct treatment time.
d. Demonstrates willingness and the ability to obtain information necessary to care for each patient.
e. Provides education and counseling to patients/families as needed to increase understanding of the communication, cognitive and/or swallowing problem and to foster safety and independence.
f. Maintains patient/family confidentiality as per hospital policy.
2. Cares for patients using an age appropriate and culturally sensitive approach. (E)
a. Demonstrates knowledge of age specific physiological changes and acquires information about specific age and culturally related topics/ considerations appropriate to the patient.
b. Demonstrates responsiveness to patient/family requests related to care of the patient.
c. Utilizes survey tools or interview techniques to gather information about patient’s areas of interest, background and lifestyle; incorporates this information into treatment planning.
d. Utilizes appropriate interpreter services, special clinical materials and referral sources to address cultural considerations.
3. Following receipt of appropriate referral is responsible for the planning, administration and timely completion of the evaluation of communication, cognition and swallowing problems of assigned patients. (E)
a. Reviews the medical record and previous assessment information
b. Selects appropriate evaluation tools and techniques and implements ac-cording to patient diagnosis and communication, cognitive and/or swallowing problem(s).
c. Completes the screening or evaluation and documents in the medical record within three (3) working days of initiation.
d. Maximizes the patient/family participation in the evaluation process
and subsequent development of goals.
4. Determines, implements and modifies an appropriate treatment plan based on multiple factors including: diagnosis, prognosis, strengths/weaknesses, wants/needs of
the patient, previous level of functioning, ability to learn and carry out treatment activities. (E)
a. Selects appropriate treatment techniques or modality according to each patient’s needs and capabilities and supported by a clinical rationale.
b. Determines appropriate and effective duration and frequency of treatment.
c. Demonstrates competency in performance of treatment and varying of task complexity as necessary.
d. Revises treatment plan based on patient progress and/or responses.
e Evaluates and documents the effectiveness of treatment and revising treatment plan accordingly based on patient’s progress and/or response to treatment.
f. Participates in treatment related discussions and planning with patient/ family and professional staff.
h. Provides and documents ongoing patient/family education related to communication, cognitive functioning and/or swallowing.
(1) Determines patient/family education needs and learning capabilities.
(2) Provides education relative to the patients’ needs and with consideration of age, gender, cultural diversity and learning capabilities.
(3) Prepares patient and/or family through teaching/training for a safe discharge including any necessary home program
5. Participates in discharge planning for each patient. (E)
a. Provides and documents information regarding additional treatment needs, prognosis, diet modifications, home programs, referrals and follow-up appointments.
b. Completes discharge reports and associated discharge documents in a timely, complete, and accurate manner to foster continuity of care.
6. Responsible for timely communication of pertinent information in a suitable manner to appropriate parties. (E)
a. Actively participates in or documents for team meetings.
b. Actively participates in family/team meetings.
c. Reports significant patient/family events in a timely fashion to appropriate team members and to supervisor as necessary to ensure quality and customer satisfaction. Completes any associated paperwork.
d. Utilizes customer service approach in all professional interactions.
e. Considers patient age, cultural background and ability to learn in determin-ing appropriate style of communication; considers family cultural back-ground and ability to learn.
f. Problem solves effectively by identifying issues, suggesting solutions, offering alternatives, soliciting suggestions from others, implementing change when possible and following up to determine effectiveness.
g. Utilizes appropriate channels of communication to bring complaints for-ward or to resolve conflicts.
h. Maintains patient/family confidentiality in all discussions, writing and information distribution.
i. Maintains related clinical information coverage and/or communication documentation as per department guidelines.
j. Promptly communicates vacancies in treatment schedules to clinical supervisor.
k. Completes all necessary departmental forms and billing in a timely manner.
l. Responsible for dictating, writing, formatting, typing information, correct speaking in a clear, concise manner to insure efficient and accurate com-munication to other staff.
7. Maintains current and complete documentation in the medical record as per de- partment policy/procedure and as monitored by peer review and focused review of the documentation. (E)
MATERIALS AND SUPPLIES:
8. Responsible for identifying the need for new equipment and supplies to be pur- chased and for safe and proper use of all equipment and supplies. (E)
a. Responsible for familiarizing self with the operation of new or unfamiliar equipment.
b. Responsible for identifying the need for new equipment and supplies to be purchased.
c. Utilizes materials and supplies in a conscientious and cost efficient manner.
d. Requests and facilitates for purchase or loan of equipment and supplies for specific patient needs.
e. Assumes responsibility for training, scheduling use, arranging for security, completing loan agreement, discussing with patient/family the responsi-bilities as noted with loaner equipment, and retrieving loaned equipment.
9. Upgrades professional knowledge and skills through a variety of educational op- opportunities. (E)
a. Studies current trends and new developments and learns new treatment techniques/approaches related to job performance through review of the literature, attendance at professional seminars and meetings and participation in advanced or specialized training.
b. Attends department in-services.
c. Provides in-services to the department, hospital staff and the community on an as needed basis.
d. Responsible for obtaining information necessary to perform according to hospital and departmental operations policies/procedures/guidelines.
e. Responsible for completion of any competency assessment tool necessary to perform at highest level.
f. Responsible for meeting ongoing competency assessment criteria.
g. Responsible for assessing competency in assigned areas or for specific procedures and upgrading/modifying competency to reflect current practice patterns and techniques.
h. Utilizes supervisor and other resources for enhancing job performance and seeks guidance appropriately.
10. Actively participates in department and/or hospital Quality Improvement Program. (E)
a. Participates in the department annual review of systems and development of Quality Improvement program indicators.
b. Collects and turns in data as requested.
11. May be responsible for instruction and clinical supervision of students following one year of clinical experience.
a. Participates in clinical instructor orientation with supervisor.
b. Follows departmental and college/university clinical instructor guidelines.
c. Demonstrates effective teaching skill based on discussion with and obser-vation by the department supervisors’ and/or college/university clinical instructor; meets with college/university instructors as needed to foster good communication.
d. Insures completion of student self assessment and competency rating.
e. Adapts to students’ individualized needs and learning style.
f. Provides student observation and instruction sessions by self and/or other staff members.
g. Serves as a role model and mentor for students.
h. Completes students’ performance evaluations as per school requirements.
12. Assists in orienting new personnel and/or volunteers to the department, as role is determined by Supervisor. (E)
a. Relates department/hospital policies and procedures accurately and/or indicates appropriate reference material or resource for obtaining accurate information.
13. Demonstrates familiarity with Hospital and Departmental missions, philosophies and goals and adheres to Hospital and Departmental policies/procedures. (E)
14. Participates in marketing activities related to the promotion of speech-language and hearing services in general and at Sinai. (E)
a. Conveys realistic and accurate information related to services provided by the department and hospital.
b. Refers to appropriate resources and/or collects and provides information to patients, families, referral sources, and general public.
c. Generates and discusses marketing suggestions for the Department.8
d. Volunteers to participate in marketing activities which include departmental involvement.
e. Demonstrates good customer relations as part of the department and hos-pital marketing effort.
Important COVID message
Please note, our New England Sinai Hospital is taking additional, necessary preparations to ensure patients can receive compassionate care in a safe, carefully managed environment - with confidence and without fear. Our Safe and Ready program consists of a rigorous [five-point] standard ensuring patient safety, confidence and convenience: Expanded hours will allow previously canceled procedures to be scheduled as quickly as possible. Any COVID-19 related care takes place in designated areas away from other patients and their families. Emergency Departments are reorganized to be a safe place to treat all emergency patients. A stringent cleaning policy has been implemented throughout the hospital. A strictly controlled visitor and masking policy is required for patient safety. You can rest assured that we have made the necessary preparations to provide care in a safe, controlled and professional way.
Steward Health Care is an Equal Employment Opportunity (EEO) employer. Steward Health Care does not discriminate on the grounds of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity and/or expression or any other non-job-related characteristic.