At Steward Health Care System, we are committed to improving the health of our communities by delivering exceptional, personalized health care with dignity, compassion and respect. Our continued focus on the patient experience informs our caregivers in how to provide care that is respectful of and responsive to individual patient and family preferences, needs and values.
We dedicate ourselves in the communities we serve to delivering affordable health care to all and being responsible partners. No matter what your role, as a member of the Steward family, you are a specialist in the making every patient and family feel right at home, every co-worker a key to our success, and every referring practice, a team of prized colleagues.
In support of this, we commit ourselves to the following values:
If you are seeking a fast-paced, challenging position in an organization committed to achieving and maintaining a standard of excellence in all we do, our organization may be a good fit for you.
Summary of Responsibility:
The Switchboard Operator works in conjunction with the Facilities Director to provide 24-hour communication services at the hospital switchboard. Coordinates telephone communication at Hospital essential to the delivery of community healthcare.
Familiarization with telephone terminology, adds and changes
Ability to distinguish the difference between user error and service call
Keeps others in the department aware of relevant information
Excellent customer service skills