Job Description

Location: St. Elizabeth's Medical Center
Posted Date: 7/9/2024
Job Type: Full Time
Department: 0101.40560 SEH Telemetry - Seton 6W

Unit Coordinator-

We are fighting for a healthier world and a new era of wellness!

Nearly a decade ago, we set out to build an entirely different kind of health care company from the ground up—one that unlocks access to affordable, high-quality, and economically sustainable care and wellness in ways never imagined. Today, we are one of the largest private, physician-led health care networks—caring for millions of people across the U.S. Our transformative, fully integrated model represents a new beginning for America’s health care system and others around the world.

We have hospitals across 7 states serving over 800 communities, with more than 43,000 employees. We are ushering in a new day of world class health care. From renowned pediatricians, sports medicine specialists and cardiac surgeons to state-of-the-art hospitals, urgent care centers and medical practices, we can offer easier access to high-quality affordable health care to people nationwide — when they need it and where they want it.

St. Elizabeth’s Medical Center, a Boston University Teaching Hospital, provides patients and families access to some of Boston’s most respected physicians and advanced treatments offering specialized care, including:

  • Advanced Center for Cardiac Surgery
  • da Vinci® Robotic surgery program; Mako Robotic-Arm Assisted Surgery
  • Level III Neonatal Intensive Care Unit (NICU)
  • Award-winning bariatric surgery program
  • Dana-Farber Cancer Institute at St. Elizabeth's Medical Center
  • State-of-the-art emergency care with short wait times

Our medical staff, made up of some of the highest rated physicians in Boston, treats patients in our community practices in neighborhoods, including Allston, Boston, Brighton, Brookline, Newton, Watertown and Weston.


  • Grow with a health system that supports career advancement
  • Competitive Pay & Salary Increases
  • Employee Referral Program
  • Locations close to home, that support work-life balance
  • Affordable Medical, Dental and Vision Coverage
  • 401k via Fidelity, for eligible employees, with company match
  • Tuition Assistance / Reimbursement
  • Family atmosphere and team approach that provides flexibility
  • Opportunities to grow your career, and not change your employer
  • And much more!

Job Summary –

Under the supervision of the Patient Care Director, the unit coordinator will perform a variety of secretarial duties in support of the administrative and clinical functions on the unit to which he/she is assigned.


Minimum Education/Experience:

  • High School diploma or equivalent required.
  • Hospital experience or Doctor's Office/medical experience necessary.

Minimum skills/abilities:

  • Excellent telephone skills.
  • Medical Terminology.
    Excellent Customer Service and phone etiquette.
  • Excellent interpersonal and communication skills.
  • Refined organizational skills.
  • Experience with Microsoft office, Meditech, and the Athena program preferred.
  • Medical Terminology experience preferred.
  • Ability to communicate verbally and in writing in English.
  • Excellent customer relations skills.
  • Ability to prioritize secretarial functions.


  • Training provided on unit with experienced unit secretary preceptor.
  • Session with Lead Unit Secretary/Unit Coordinator.

Job Responsibilities


- Serves as unit receptionist, greeting visitors and, when necessary, directing personnel to

various locations.

- Answers telephones using proper etiquette and relays messages/information as necessary.

- Pages Codes as directed using correct emergency number.

- Pages health care providers as directed.

- Serves as a communications liaison between unit and other departments.

- Serves as a communication liaison between patients, family members, doctors and nurses.

- Participates in staff meetings/conferences as appropriate. Attends monthly unit secretary


- Maintains a professional demeanor to patients, professional staff, co-workers, and maintains

positive customer relations skills.

- Distributes mail.

- Arranges patient transport using the VIP system.

- Arranges for the transportation of specimens to the lab using the VIP system and Pneumatic

Tube System.


- Assembles new admit packets and charts.

- Obtains old medical records from the Medical Record Department as needed.

- Labels patients room with their last name on the door.

- Calls admitting with all new admits, transfers and room changes to the unit.

- Obtains HO assignments for all new admissions, transfers, and post them.

- Using the Blue Chip System, Forms are printed as needed: Patient ID bracelets, Patient

labels, Face sheet, Physician orders, Multi-disciplinary Notes, Emergency Department


- Takes information on new admissions and transfers from the Admitting department.

- Calls transport using the VIP system to send patient valuables (in a valuable envelope)

to the cashier's office.


- Transcribes physician's orders according to the nursing policy and procedure.

- Enter ordered diets into computer and notifies dietary office when the diet has been changed

and also updates the changes in the computer.

- Coordinates the scheduling of tests, lab work and consults.

- Enters consults, labs, tests, diets into the computer.


- Files all paper work: Flow sheets, Medication sheets, Blood Bank Forms for patients who

have had Transfusions, Radiology, MRI, CT, Operative Reports and EKGs.

- Maintains the neatness of patient charts: assures that forms are in their correct place,

thin charts as needed.

- Checks all charts daily to make sure there is Physician Order sheets, Multi-disciplinary

Progress Notes and Patient labels.

- Prepares pre-operative packets to be sent with patients going to the operating room.

- Initiates appropriate CareMap on each patient.


- Processes discharges in the computer, pulls charts, pulls old charts, pulls old records, note

in census/log and inform Environmental Services.

- Sends Discharge Summary and Referral with patient upon discharge when appropriate.

- Books ambulance, Chair care, per request of Care Management.

- Faxes documents to other hospitals or Facilities on discharge per Care Management.


- Maintains daily supply stock, including CSR, Patient Equipment, laundry and pharmacy


- Orders supplies via ESI.

- Responsible for deletion and addition of all forms when changes are made.

- Maintains correct stock of papers in Blue Chip Machine: NCR paper, 5-hole punch paper,

labels, consult cards, blank bracelets and ink toner cartridges.

- Calls CSR, Patient Equipment, Central Processing, Laundry as needed for supplies.


- Reports to the Help Desk any mal functioning computers.

- Reports to Maintenance faculty any broken machines/ beds when necessary.

- Reports to the Operator problems with the telephones on the unit.


- Enters charges for unit via computer (if applicable).


- Keeps informed of any changes in report procedures, as in death certificates, patient

restraints, patients at risk for falls.

- Updates census book for last 24 hours with admissions, transfers, deaths and discharges.

- Once a month makes a new schedule of new HO for the present month, changes noted on the

charts, take out the old HO names, and beeper numbers for the current month in all the


- Files all policies and procedures.

- Assembles and orders brochures for Patient Educational handouts.

- Maintains and updates Patient Assignment board.

- Keeps area of Nurses station neat and clutter free.

About Steward Health Care
Over a decade ago, Steward Health Care System emerged as a different kind of health care company designed to usher in a new era of wellness. One that provides our patients better, more proactive care at a sustainable cost, our providers unrivaled coordination of care, and our communities greater prosperity and stability.
As the country's largest physician-led, minority-owned, integrated health care system, our doctors can be certain that we share their interests and those of their patients. Together we are on a mission to revolutionize the way health care is delivered - creating healthier lives, thriving communities and a better world.

Based in Dallas, Steward currently operates more than 30 hospitals across Arizona, Arkansas, Florida, Louisiana, Massachusetts, Ohio, Pennsylvania, and Texas.

For more information, visit

Application Instructions

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